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　After years of IT services, it summarized three key elements of success to information systems outsourcing, namely: technology, people and processes. Novots has accumulated wealth of experience for the three elements, to achieve balance and coordinati

Service Support

　 As best experience and practical embodiment as an IT services outsourcing industry, Novots establish the three technology support system

Service Mode

　The personalized service with flexibility, and quickly adapt business service model at different stages of development in accordance with changes in business needs, Novots verify the needs accordingly. We can provide customers, including telephone (Ca

Service Standard

　According to the characteristics of user's system, business needs and geographic location, we can provide maximum 7X24's different levels of service standards; we sign a clear, quantifiable service-level agreement (SLA) with each customer, to protect

Quality Assurance

　Novots established a strict quality assurance and monitoring system to ensure high quality our service.

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