Based on Novots Self-promotion ISO/IEC20000 service management system experience, combined with best practices of a number of consulting project summarized from ISO/IEC20000 certification out of Novots counseling center, Novots committed to providing customers with better, more feasible consulting services.
ISO/IEC20000 certification consulting services project cycle is usually based on a range of different certification differ slightly; the overall process is as follows:

      ISO/IEC20000 certification consulting services comply with the industry best practices, the four levels of progressive from IT Service Management, IT Service Management strategy; IT services process work instructions, and practices daily template refine in depth gradually, gradually introduce the international standards of IT customer service environment during the consultant service. Director of Novots for ISO20000 Auditor will be sent to assist client organizations internal and external audit with customers throughout.