Recently, Novots signed the IT helpdesk contract with a big state-owned enterprise. The contract manifested Novots IT operating and managing capability again.
    As a famous state-owned enterprise who possesses thousands of staff, numbers of overseas projects, and lots of offices abroad, our customer’s IT department plays a key role in supporting its business. With fast growth of its business, our customer realized that their own IT operation capability was limited, and in need of a professional IT operation partner to improve their own IT operation capability like other multinational enterprises. When deciding to choose an IT operation partner, our customer was very cautious for lack of outsourcing experience, and that is also why a number of famous IT outsourcing enterprises were invited to bid, including IBM, HP, Neusoft, Novots etc. However, Novots won the bid finally, due to high quality IT service, Public Name, and experience of servicing state-owed enterprises. What’s more, Novots’s quotation wasn’t the lowest.
    Though the project is just at its primary stage, Novots’s service based on ISO20000/ITIL theory has won the customer’s admiration. With focused, trustworthy, and reliable service philosophy, Novots has the confidence to assist its customer to expand their business.