Hotline：400-612-6010
CasesCustomer Profile: This company is a famous leading sports products company. Over the past 20 years since it established, it has become the world’s leading sports product brand which is representing China. After listed on Hong Kong Stock Exchange market, its business has grown rapidly, Currently, operating retail store network in 1,800 cities all over China, and also owns many retail stores in Asia Pacific, Middle Asia, and Europe.
Faced Challenge of IT
√A large number of stores, 6,000+ all over the country
√Geographical distribution of end users
√Communication system out of date
√Cashier system management messy
√Resource allocation optimization needed
Goals we approached
√Speeded up IT infrastructure roll out of the retail stores
√Ensured the smooth and convenience of business communication
√Unified the service standards and service managemen
√Ensured the service response and completion in time
√Blocked information security vulnerabilities on both technique and management side
√Optimized resource sharing
Service Mode
√System Backend Daily Operation and Maintenance Service
√Email System Planning, and Maintenance Service
√Video Conference Support Service
√EPOS System Planning, Implementation, Operation and Maintenance Service
√ITIL Based Service Standardization and Process Management Service
√Desktop Support Management Service
√Information Security Management Service (Edit：ly) |
