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 Win both in international and domestic markets
The concept of “Internationalization business” is very clear from the definition, that is, enterprises expand the activities of manufacture, sale, and service etc in two or more countries for better resource, bigger market and higher profit.
For achieving this target, the enterprise must be keeping self adjusting and revising in the internationalization progress to win both in domestic and international markets.
Mr. Wang Wei, Sales Director of Novots Technologies Limited, introduced that, most of Novots’ clients are Fortune 500. Facing these Giants, Novots prepared a lot. He said, “For example, during the contact with the Fortune 500, first we must obey their processes, management and policies. For IT management processes and policies, they defined specific SLA and indicators, which require us not only accept their global management requirement but also the feelings of Chinese staff. The SLA and indicators should be achieved through the best method.” Therefore, one of the compulsory requirements of Novots management staff is passing the ITIL exam and achieving the certification. Last year, Novots passed the ISO 20000 international IT management service certification and ISO 27001 information security certification. “The certification means we can communicate with these internationalization enterprises in same language, platform and methodology. It makes us more unique that our international philosophy and deep understanding to Chinese native culture.”
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